Privacy Policy

1. Information We Collect

1.1 Personal Data

We may collect personal data that you voluntarily provide to us, including but not limited to:

  • Contact details such as your name, email address, and phone number.
  • Business information if you are making an inquiry on behalf of a company (e.g., company name, job title).
  • Any other information you choose to provide in contact forms, surveys, or other Site features.

1.2 Automatically Collected Data

When you visit or interact with our Site, we may automatically collect:

  • Device information such as IP address, browser type, operating system, and referring URLs.
  • Usage data about how you interact with our Site, including the pages you visit, the links you click, and other actions you take within our Site.
  • Cookies and similar technologies to collect information about your browsing activities and to improve user experience. For more details, please see our “Cookies and Similar Technologies” section below.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide our services: We may use your information to respond to your inquiries, provide quotes, and support your use of our lead generation services.
  • To personalize user experience: We may use the information to understand how our users as a group use the services and resources provided on our Site.
  • To improve our Site: We continually strive to improve our website offerings based on the information and feedback we receive from you.
  • To send periodic emails or communications: If you opt in, we may use your email address to send you updates, newsletters, or other information related to our services. You can opt out at any time.
  • To comply with legal obligations: We may use your personal data to comply with applicable laws, regulations, court orders, or other legal processes.

3. Lawful Bases for Processing (UK and UAE)

  • Consent: Where required by law, we rely on your consent to process personal data, such as for marketing communications.
  • Legitimate Interests: We may process your personal data for our legitimate interests, such as improving our services and managing our daily business operations, except where such interests are overridden by your interests or fundamental rights.
  • Contract: We may process your data if it is necessary for the performance of a contract with you or in order to take steps at your request before entering into a contract.
  • Legal Obligation: We may process personal data to comply with our legal obligations under applicable laws.

4. Cookies and Similar Technologies

We use cookies (small text files placed on your device) and similar tracking technologies to:

  • Analyze Site traffic and user behavior.
  • Understand and save your preferences for future visits.
  • Serve targeted advertisements, if applicable.

You may refuse to accept cookies by activating the appropriate setting on your browser. However, if you select this setting, certain parts of our Site may become inaccessible or not function properly.

5. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may disclose personal data:

  • Service Providers: We may share information with trusted service providers who assist us in operating our Site, conducting our business, or servicing you, under confidentiality obligations.
  • Legal Compliance: We may disclose your information where required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal data may be transferred. We will notify you if there is a material change in the ownership of your personal data.
  • Consent: We may disclose your information for any other purpose with your explicit consent.

6. International Data Transfers

Your personal data may be transferred to and processed in countries other than the one in which you are resident. These countries may have data protection laws that are different from the laws of your country. Our servers are primarily located in the United Kingdom, but we may also use third-party service providers located in different jurisdictions, including the United States and the United Arab Emirates.

Where required, we will ensure that your personal data is afforded the same level of protection through contractual and technical measures, and in compliance with applicable data protection legislation (e.g., standard contractual clauses under the UK GDPR).

7. Data Retention

We will retain your personal information only for as long as is necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

8. Security Measures

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal data we process. However, please note that no electronic transmission of information over the internet or method of information storage is 100% secure. Therefore, we cannot guarantee absolute security.

9. Your Rights

9.1 UK Residents

Under the UK GDPR and the Data Protection Act 2018, you have the right to:

  • Request access to your personal data.
  • Request correction of your personal data.
  • Request erasure of your personal data.
  • Object to the processing of your personal data.
  • Request restriction of processing your personal data.
  • Request the transfer of your personal data.
  • Withdraw your consent at any time where we are relying on consent to process your data.

9.2 UAE Residents

While data protection regulations in the UAE may vary by emirate or zone (e.g., DIFC, ADGM), we will endeavor to respect your rights to access, correct, or delete your personal information to the extent required by applicable law.

9.3 US Residents

Depending on your state of residence, you may have rights under certain state privacy laws such as the California Consumer Privacy Act (CCPA). These rights may include:

  • The right to know what personal information we collect, use, disclose, and sell (if applicable).
  • The right to request deletion of your personal data.
  • The right to opt out of the sale of personal information (if applicable).
  • The right not to receive discriminatory treatment for exercising any of these rights.

To exercise any of your rights under the UK, UAE, or US frameworks, please contact us at the details provided in the “Contact Us” section below.

10. Children’s Privacy

Our Site is not directed to children under 18 years of age (or a higher age threshold as required by local law), and we do not knowingly collect personal data from children. If you are under 18 (or the relevant minimum age in your jurisdiction), do not use or provide any personal information on this Site. If we learn we have collected or received personal data from a child under the relevant minimum age without verification of parental consent, we will delete that information.

11. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by posting a prominent notice on the Site and/or by updating the date at the top of this page. We encourage you to frequently check this page for any changes to stay informed about how we protect your personal data.

12. Contact Us

If you have any questions or comments about this Privacy Policy, or if you would like to exercise your rights, please contact us at:

  • CLC Consult Ltd – Trading as Next DXB
  • Attn: Privacy Officer
  • Email: info@nextdxb.com